Key Problems Solved
Manual processes for claims, quotes, and policy issuance.
Lack of personalization in new product sales.
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Long response times in customer service.
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Difficulty meeting SLAs and ensuring traceability.
Use Cases That Drive Business Impact
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Specific Benefits of Implementing SabioCX
Reduction in response times and processing of requests
Improved SLA compliance and audit readiness
Increased conversion rates for new products
Higher satisfaction among policyholders and intermediaries
Full traceability and control of the customer experience
How Does SabioCX Work?
The policyholder or intermediary initiates a conversation through their preferred channel
SabioCX understands the request using natural language
It responds using its Knowledge Base or integrates internal system data
It processes claims, quotes, requests, or product recommendations
Escalates to human staff if necessary
Logs and reports the entire traceability of the interaction
Statistics and Results
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40%
Reduction in response times
30%
Improvement in cross-sell conversion rates
100%
Documented traceability
Frequently Asked Questions (FAQ)
¿SabioCX integrate with my current systems?
Yes, through secure APIs.
Which channels can I enable?
WhatsApp, Web Chat, Email, Microsoft Teams, and Google Meet.
How long does implementation take
Between 4 to 8 weeks on average.
Do users need training?
No, SabioCX works intuitively using natural language.
